Refund & Cancellation Policy

Premium Membership Policy

Last Updated : 28 June 2026
Contents
1. Introduction 2. Membership Purchases 3. Refund Eligibility 4. Non-Refundable Situations 5. Cancellation 6. Refund Processing 7. Contact
1. Introduction

This Refund & Cancellation Policy applies to all premium membership plans and paid services offered through SVRConnect.

By purchasing a premium membership, you agree to this policy.

2. Membership Purchases
  • Membership becomes active immediately after successful payment.
  • Premium features are available according to the selected plan.
  • Membership validity starts from the activation date.
  • Membership plans are non-transferable.
3. Refund Eligibility

Refund requests may be considered only in the following situations:

  • Duplicate payment made for the same membership.
  • Payment successful but premium membership not activated because of a verified technical issue.
  • Incorrect amount charged due to a billing error caused by SVRConnect.

Refund requests must be submitted within 7 days of the payment date.

4. Non-Refundable Situations

Refunds will generally NOT be issued in the following cases:

  • You changed your mind after purchasing.
  • You found a match through another source.
  • You did not receive responses from other members.
  • You forgot to cancel before expiry.
  • You have already used premium features.
  • Your account has been suspended for violating our Terms & Conditions.
5. Cancellation Policy

Users may cancel their premium membership at any time by contacting our support team.

Cancellation will stop automatic renewal (if applicable), however, cancellation does not entitle the user to a refund for the remaining membership period.

Premium benefits already activated shall remain available until the membership expiry date unless the account is suspended for violation of our policies.

6. Refund Processing

If your refund request is approved after verification:

  • Refunds will be credited to the original payment method.
  • Processing normally takes 7–10 business days.
  • Processing time may vary depending on your bank or payment gateway.
  • SVRConnect reserves the right to request additional information before processing a refund.

Our decision regarding refund eligibility shall be final and binding.

Frequently Asked Questions

No. Once premium services have been activated or used, membership fees are generally non-refundable.

Verified duplicate payments will be refunded to the original payment method.

Approved refunds are generally processed within 7–10 business days.
7. Contact Us
SVRConnect

https://www.svrconnect.in

support@svrconnect.in

For any refund, cancellation, or payment-related questions, please contact our support team. We aim to respond within 1–2 business days.

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